Privacy Policy

Last Updated: January 1, 2026

Welcome to SANTRACKER. Your privacy is important to us. This Privacy Policy explains how SANTRACKER collects, uses, stores, shares, and protects your information when you use our mobile application and related services.

By using SANTRACKER, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Depending on the features you use, we may collect the following information:

• Name
• Email address
• Phone number
• Profile information
• Device information (device model, operating system, app version)
• IP address
• Application usage statistics
• Crash reports and diagnostic information
• Location information (only with your permission if required by the application)

2. How We Use Your Information

Your information may be used to:

• Provide and maintain our services.
• Authenticate user accounts.
• Improve application performance.
• Respond to customer support requests.
• Detect fraud or unauthorized access.
• Send important service notifications.
• Comply with applicable laws and regulations.

3. Permissions Requested

SANTRACKER only requests permissions necessary for application functionality. Depending on the features available, the application may request:

Permission	Purpose
Camera	Capture images or scan QR codes.
Storage / Photos	Upload or download files.
Location	Provide location-based features.
Notifications	Send important alerts and updates.

You may revoke these permissions at any time through your device settings.

4. Data Sharing

We do not sell your personal information.

Your information may be shared only in the following situations:

• With service providers that assist us in operating the application.
• When required by law.
• To protect our legal rights.
• With your explicit consent.

5. Third-Party Services

The application may use trusted third-party services for analytics, authentication, notifications, crash reporting, or cloud infrastructure. These providers process information according to their own privacy policies. Examples may include:

• Google Play Services
• Firebase
• Google Analytics for Firebase
• Firebase Crashlytics

6. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

8. Children's Privacy

SANTRACKER is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We take appropriate safeguards to ensure your information remains protected.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data.
• Withdraw consent.
• Request restriction of processing.
• Object to certain processing activities.
• Request a copy of your personal data.

11. Account Deletion

You may request deletion of your account and associated personal data by contacting us using the information below. Some information may be retained where required by applicable law or legitimate business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately after being published on this page. We encourage users to review this Privacy Policy periodically.

13. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Application: SANTRACKER
• Company: SanTracker
• Email: info@santracker.id